Migrating to Jira Service Management from Odoo Helpdesk
Jira Service Management gives a few methods to transfer your data from your Odoo Helpdesk into their system. Nevertheless, the issue is that typically service desk vendors don’t provide hassle-free approaches to transfer your tickets. It’s easy to explain, they’re going to lose you as their customer. Assistance for data migration is frequently limited, if not confusing. Thankfully, there are other ways to do everything smoother and quicker.
Not a Lot of Migration Alternatives
Jira Service Management has few ways for you to import your data from former service desk.
You can make use of JSON, CSV or Excel however the internal import tool doesn’t make the most out of it.
You’ll still lack an IT team to overview the whole import process and keep the eye on it right up until it’s finished.
Lack of Professionally Qualified Team
One more viable option is using a internal API of the ticketing platform. However, don’t wait to see a devoted IT expert that will inspect the complete process at no cost.
It’s not offered by either customer service platforms. Most probably, you will make use of your own IT specialist.
However , even having one, there’s a risk that even your specialist isn’t experienced enough to manage the data transfer.
By-hand Data Migration has High Risks
As a final resort, you can try doing a manual import of your service desk records. Although, this is supposing you are able and experienced enough to make your own scripts or coding and then observe the full process from the beginning to the end.
There’s a big chance that you might damage your data. Making everything on your own is risky.
How to make Jira Service Management Import Simpler
You don’t have to throw out you time when you can make things easier. Moving your data should be a child’s play. You have more important tasks such as concentrating on preserving the delight and loyalty of your users. Our team can give you this opportunity.
Import from Odoo Helpdesk to Jira Service ManagementOur Team Guarantees Your Satisfaction and More
We have helped numbers of of organizations migrate their records out of their former help desk to new ones. Our expertise in data import is extended to years of loyal clients.
We’ll move each bit of data, conversations, tickets, and more with our automatic tool. But stop, there’s a lot more!
Our team of experts pushes for to provide you with the following:
Resume Everyday Work Without Delays
Saving time is important and we know that your company needs to return to being active as soon as possible. With the help of our automatic service for Jira Service Management import, you can proceed duties or move on doing arrangements while the import process is ongoing.
Try Out Beforehand
Migrating records can be terrrifying for the majority of business owners. To relieve your fears, our experts have made an alternative for you to try out the import process as many times as you need. See how your data is transferred and instantly detect any possible errors so you can straighten them out prior to the specific migration.
Painless Data Import to Jira Service Management
With the help of our tool, you don’t have to download any programs to start the process. No scripting and no coding necessary, too.
Precise Ticket Import
Scattered tickets or lost data is a usual fear during data migration. With our tool, we ensure you to move all your records untouched. Our device is examined and improved regularly prior to launching it for use. We simply want to supply you with the best experience while using our service.
The Reason Why You Can Rely On our Service
Guaranteed Safety and Confidentiality
Your data will always be guarded. We extend ourselves to provide you full privacy as you work with our service. Your records will only be used throughout the import process.
Guided Migration Process
We have dedicated support representatives determined to answer any questions you might have about our data transition tool. They’re also supportive throughout the very process and can steer you if you experience any challenges.
100% Data Conformity
Our programmers strive day and night to provide a migration service that will certainly maintain your data untouched from the beginning to the end. Always stay linked and see your records get to their finish point without information missing.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Automatic Process of Migration to Jira Service Management
Preparation phase
The key to a successful data transition is getting ready. Start this stage by going to Jira Service Management and making the needed custom fields and agent accounts. Remember to deactivate items like triggers and automation rules mainly because they are possible to interfere with the importation process.
Connecting our tool to your Odoo Helpdesk
Go to your Odoo Helpdesk help desk and copy the necessary credentials to help the migration wizard access your profile and put them down in related fields.
Linking to Jira Service Management
Complete the connection with login info provided by Jira Service Management as your target ticketing software system. Only this way, our tool sees where to move the tickets and the rest of the records.
Customize the Migration Process
You can change the transition process by choosing what type of records or tickets you need to transfer in the mapping phase. The records should suit the ticket fields you created throughout the prep stage. Just set which data you want to be sorted to which field and we’ll do the rest.
Run a Free Demo
To let you relieve your worries, you can start trial tests to check how your records are migrated. The demo will pass just like the full migration and you will be able to examine a limited number of your data in Jira Service Management straight away.
Start the Data Transfer to Jira Service Management
The moment you’re done with the mapping and demo runs, it’s high time to start the full migration. Choose a time period when your support team isn’t handling too many problems and begin the import.
Hear from our happy clients
Great tool and an amazing support team!! We had a huge migration (100k+ issues) and everything went smoothly. Awesome job guys!
The automation element was spot on. The migration took around 6 hours but I just had to eyeball it every now and again.
What a time saver! I would do it again if I ever needed to migrate from one help desk tool to another. I went from Freshdesk to JIRA Service Management. It's worth every penny as it saved me lots of time. I would recommend this service!
Automated Migration Service
Ask for a free demonstration and understand how our tool performs. You can check everything free of charge and watch how well we will take care of your records.
Your Data is Safe with Our Professionals
Don’t be scared of the transition process. We always have our professionals to answer all of your questions and assist on the whole process.