Switching to Jira Service Management from Crisp
Jira Service Management has a few ways to shift your data from your Crisp straight into their system. Nevertheless, the issue is that typically help desks don’t offer seamless methods to migrate your records. The reason is obvious, they’re going to lose you as their user. Help for data migration is usually little, if not confusing. Luckily, there are other methods to complete the process easier and quicker.
Few Migration Methods
Jira Service Management offers few methods for you to move your tickets from former customer service platform.
You may use JSON, CSV or Excel but the internal import tool doesn’t complete everything successfully.
You’ll still require an IT specialist to overview the full migration and control it till it’s complete.
Absence of Professionally Qualified Team
One more viable method is making the use of a internal API of the particular ticketing platform. Although, don’t expect to see a devoted IT professional that will oversee the whole process free of charge.
It’s not proposed by either customer service platforms. Most likely, you will need to make use of your internal IT profesional.
However , even having one, there is a chance that even your professional isn’t skilled enough to handle data import.
By-hand Data Migration is Dangerous
At last, you can try doing a by-hand migration of your help desk data. Although, this is supposing you are capable and well-versed to make your own scripts or coding and then observe the whole process from start to finish.
There’s a big possibility that you might alter your data. Doing things alone is unsafe.
Steps to make Jira Service Management Import Simpler
You don’t have to throw out you efforts when you can deal with this in a simple way. Moving your records should be a child’s play. You have better things to do such as focusing on preserving the contentment and loyalty of your clients. We can give you this opportunity.
Import from Crisp to Jira Service ManagementWe Guarantee Your Satisfaction and More
We have helped numbers of of organizations move their data out of their former customer service platforms to new ones. Our experiencing in data migration is extended to years of content users.
We’ll shift each piece of records, conversations, tickets, and more using our automated service. But stop, there’s more!
Our team of experts strives to ensure you of the next:
Continue Everyday Work Without Delays
Saving time is important and we know that your team must return to being active as soon as possible. With the help of our automated tool for Jira Service Management import, you can go back to your daily tasks or go on doing operations while the import process is in progress.
Try Out Beforehand
Transferring records may be scary for most businesses. To relieve your worries, our specialists have created an alternative for you to check the transition process as much as you wish. Watch how your data is moved and promptly notice any possible errors so that you can fix them prior to the very transfer.
Pain-free Data Import to Jira Service Management
With the help of our service, there’s no need to install any programs to get started on the process. No scripting and no coding necessary, as well.
Precise Ticket Import
Corrupted tickets or lost data is a usual concern throughout data migration. Using our service, we guarantee to transfer all your records unharmed. Our application is checked and refined regularly prior to introducing it for use. We just want to provide you with the greatest experience while using our service.
The Reason Why You Can Rely On our Tool
Guaranteed Safety and Privacy
Your records will always be encrypted. We put a lot of effort into our work to offer you maximum privacy while you work with our tool. Your data will only be accessed throughout the transition process.
Assisted Migration Process
We have devoted support representatives determined to reply to any requests you might have about our data transition service. They will also be online during the very transition process and can lead you if you experience any kind of problems.
Total Data Conformity
Our programmers strive day and night to guarantee a migration tool that will maintain your records intact from start to finish. Always stay linked and see your records reach their destination without info losses.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Automatic Process of Migration to Jira Service Management
Preparation stage
The esssence of a successful data transition is getting ready. Begin this phase by logging into Jira Service Management and making the needed custom fields and agent profiles. Don’t forget to deactivate items like triggers and automation rules as they can influence the migration process.
Linking our tool to your Crisp
Sign in to your Crisp help desk and copy the required credentials to allow our tool obtain your profile and paste them into corresponding fields.
Connecting to Jira Service Management
Settle the connection with login info to Jira Service Management as your new ticketing software system. Only this way, our tool sees where to migrate the tickets and remaining records.
Personalize the Migration Process
You are able to modify the transition process by picking what sort of data or tickets you need to move in the mapping stage. The data should suit the ticket fields you created throughout the preparing phase. Just pick what data you want to be put to which field and we’ll make the rest work out.
Set up Free Demo
To let you relieve your worries, you can start demo migration to learn how your data is migrated. The demo will pass like the real thing and you will be able to look at a certain amount of your records in Jira Service Management immediately.
Begin the Data Transfer to Jira Service Management
The moment you’re ready with the mapping and trial tests, it’s time to get started on the full migration. Pick a time when your support team isn’t dealing with too many questions and commence the migration.
Hear from our happy clients
Great tool and an amazing support team!! We had a huge migration (100k+ issues) and everything went smoothly. Awesome job guys!
The automation element was spot on. The migration took around 6 hours but I just had to eyeball it every now and again.
What a time saver! I would do it again if I ever needed to migrate from one help desk tool to another. I went from Freshdesk to JIRA Service Management. It's worth every penny as it saved me lots of time. I would recommend this service!
Automatic Data Migration Service
Request a free run and understand the effectiveness of our service. You can check everything for free and see how well we will take care of your records.
Your Data is Safe with Our Expert Team
Don’t be afraid of the transition process. We always have our expert team to reply to all your questions and help you with the whole migration.