Switching to Jira Service Management from Zoho Mail

Jira Service Management has a couple of strategies to move your data from your Zoho Mail into their system. Nevertheless, the issue is that typically help desks don’t offer seamless ways to migrate your tickets. The reason is obvious, they’re going to lose you as their client. Help for data migration is often limited, or even puzzling. Thankfully, there are other approaches to make things simpler and swifter.

Not a Lot of Import Strategies

Jira Service Management has a small number of means for you to transfer your data from former ticketing software.

You can use JSON, CSV or Excel but the internal import tool doesn’t complete everything successfully.

You’ll still lack an IT professional to overview the complete migration and babysit it until it’s complete.

Lack of Professionally Qualified Team

Another available approach is using a internal API of the ticketing platform. Although, don’t expect to see a devoted IT specialist that will oversee the complete process free of charge.

It’s not proposed by either help desks. Most likely, you will have to make use of your internal IT expert.

Nevertheless , even having one, there’s a chance that even your expert isn’t trained enough to manage the data transfer.

Manual Data Import is More Risky

As a final resort, you can attempt to do a by-hand transition of your service desk records. Although, this is supposing you are capable and well-versed to make your own scripts or coding and then watch the full process from the beginning to the end.

There’s a big probability that you might alter your data. Managing things alone is unsafe.

How to make Data Migration Seamless

There’s no reason to lose tima and efforts when you can make things easier. Moving your data should be a child’s play. You have better things to do such as focusing on preserving the satisfaction and trust of your users. Our team can give you this opportunity.

Import from Zoho Mail to Jira Service Management

Our Team Guarantees Your Satisfaction and More

We have helped numerous of businesses shift their records out of their former help desk to new ones. Our experiencing in data migration is extended to years of satisfied users.

We’ll move every piece of records, conversations, tickets, and more with our automatic tool. But stop, there’s more!

Our team of professionals breaks sweat to deliver you the following:

Resume Daily Business As Soon As Possible

Time is valuable and we realize that your business needs to return to being active as soon as possible. With the help of our automated service for Jira Service Management import, you can resume daily tasks or keep on doing operations while the import process is running.

Try Out all You Want

Migrating data may be terrrifying for the majority of people. To relieve your fears, our professionals have made an alternative for you to test the transition process as many times as you wish. Watch how your data is migrated and promptly spot any possible errors so you can fix them prior to the specific transfer.

Painless Data Migration to Jira Service Management

With our service, it’s not required to download any programs to start out the process. No scripting and no coding necessary, as well.

Precise Ticket Migration

Corrupted tickets or absent data is a typical bother during data migration. With our tool, we guarantee to transfer all your records intact. Our application is examined and refined regularly before introducing it for use. We only want to give you the greatest experience while working with our service.

The Reason Why You Can Trust our Tool

Guaranteed Security and Privacy

Your data will always be secure. We put a lot of effort into our work to guarantee you full privacy as you work with our service. Your data will only be accessed throughout the migration process.

Guided Import Process

We have dedicated team always ready to resolve any questions you might have about our data transition tool. They’re also online throughout the very transition process and can guide you if you encounter any issues.

Total Data Integrity

Our programmers strain 24/7 to maintain a migration service that will certainly maintain your data intact from the beginning to the end. Always stay linked and watch your data get to their target without data losses.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects

Tickets
with replies, notes and attachments

Contact
Companies

Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments

Categories

Folders

The Automatic Jira Service Management Import Process

Step

Preparation phase

The key to a successful data migration is preparing. Open this stage by going to Jira Service Management and making the needed custom fields and agent profiles. Remember to deactivate items such as triggers and automation rules mainly because they can influence the data transition process.

Step

Connecting our tool to your Zoho Mail

Go to your Zoho Mail ticketing system and save the needed credentials to help the migration wizard read your profile and paste them into corresponding fields.

Step

Linking to Jira Service Management

Complete the link with access info to Jira Service Management as your target ticketing software system. Only this way, our tool sees where to transfer the tickets and remaining records.

Step

Customize the Migration Process

You can tweak the migration process by selecting what type of records or tickets you need to transfer in the mapping stage. The records should suit the ticket fields you created during the preparation stage. Just determine what data you want to be put to which field and we’ll make the rest work out.

Step

Run a Demo Migration

To let you calm down, you can set up free trial to check how your records are migrated. The demo will pass like the real thing and you will be able to check certain amount of your data in Jira Service Management without delays.

Step

Start the Migration to Jira Service Management

As soon as you’re finished with the mapping and demo runs, it’s high time to start out the full migration. Pick a time when your support team isn’t handling too many tasks and commence the process.