Importing to Jira Service Management from Zoho Desk
Jira Service Management offers several options to move your data from your Zoho Desk straight into their system. Yet, the problem is that typically service desk vendors don’t provide effortless approaches to migrate your records. The reason is obvious, they will lose you as their client. Help for data import is often little, or even confusing. Luckily, there are more ways to complete the process easier and faster.
Small Number of Import Options
Jira Service Management provides limited options for you to transfer your tickets from current service desk.
You may tak the advantage of JSON, CSV or Excel however the internal migration tool doesn’t complete everything successfully.
You’ll still require an IT professional to overview the complete migration and keep the eye on it until it’s ended.
No Professionally Qualified Team
The other viable method is making the use of a unique API of the ticketing platform. Though, don’t wait to see a devoted IT expert that will oversee the whole process free of charge.
It’s not provided by either service desks. Most likely, you will make use of your company’s IT team.
However , even having one, there is a chance that even your specialist isn’t skilled enough to cope with data transition.
Manual Data Migration is More Risky
As a last-ditch effort, you can try a manual migration of your service desk records. However, this is supposing you are ready and experienced enough to write your own scripts or code and then overview the whole process from the beginning to the end.
There’s a big probability that you might alter your record structure. Managing things only by yourself can be dangerous.
Making Data Migration Simpler
Why throw out you efforts when you can deal with this in a simple way. Importing your data should be a child’s play. You have more significant job to do such as concentrating on preserving the delight and loyalty of your clients. Our team can give you this opportunity.
Import from Zoho Desk to Jira Service ManagementWe Ensure Your Satisfaction and More
We have helped thousands of organizations move their records off their old customer service platforms to new ones. Our work in data import is extended to years of loyal users.
We’ll migrate every bit of records, conversations, tickets, and more using our automatic tool. But stop, there’s even more!
Our team of specialists goes the extra mile to ensure you of the next:
Go On With Operations Without Delays
Time is money and we know that your business must get back to work immediately. With the help of our automatic service for migrating to Jira Service Management, you can proceed daily tasks or move on doing operations while the import process is running.
Test all You Want
Shifting data can be frustrating for the majority of business owners. To alleviate your worries, our experts have made an alternative for you to try out the transition process as many times as you wish. Observe how your data is migrated and promptly detect any possible errors so that you can resolve them prior to the very transfer.
Effortless Data Migration to Jira Service Management
With our tool, there’s no need to download any application to start the process. No scripting and no coding necessary, also.
No Data Loss Ticket Migration
Garbled tickets or missing data is a usual concern throughout data transfer. With our service, we ensure you to move all your data untouched. Our application is checked and refined on a regular basis before introducing it for use. We simply want to give you the most pleasant experience while working with our service.
Why Trust our Service
The Promise of Security and Confidentiality
Your information will always be secure. We extend ourselves to offer you full privacy as you use our tool. Your private information will only be used throughout the import process.
Supported Import Process
We have enthusiastic personnel determined to reply to any requests you might have about our migration tool. They will also be supportive throughout the very process and can steer you if you face any issues.
Complete Data Integrity
Our developers work hard day and night to guarantee a migration service that will certainly keep your records intergral from the beginning to the end. Always stay linked and view your records reach their target without data losses.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Automated Jira Service Management Import Process
Preparation step
The main point in a successful import is getting ready. Begin this stage by signing into Jira Service Management and creating the needed custom fields and agent accounts. Remember to deactivate things like triggers and automation rules as they can affect the data transition process.
Bonding our tool to your Zoho Desk
Log in to your Zoho Desk ticketing system and copy the required credentials to allow the migration wizard access your profile and input them to related fields.
Accessing Jira Service Management
Finalize the link with login info to Jira Service Management as your new customer service platform. This way, our tool sees where to move the tickets and the rest of the data.
Modify the Migration Process
You may change the transition process by picking what sort of records or tickets you want to move in the mapping step. The records should suit the ticket fields you made throughout the prep stage. Simply determine what records you want to be placed to which field and we’ll do the remaining.
Try Trial Migration
To help ease your mind, you can start demo migration to learn how your records are transferred. The demo will pass in a way like the full migration and you may examine a certain amount of your data in Jira Service Management without delays.
Commence the Import to Jira Service Management
The moment you’re ready with the mapping and demo runs, it’s high time to start the full migration. Find a time period when your support department isn’t too busy and commence the import.
Hear from our satisfied customers
Great tool and an amazing support team!! We had a huge migration (100k+ issues) and everything went smoothly. Awesome job guys!
The automation element was spot on. The migration took around 6 hours but I just had to eyeball it every now and again.
What a time saver! I would do it again if I ever needed to migrate from one help desk tool to another. I went from Freshdesk to JIRA Service Management. It's worth every penny as it saved me lots of time. I would recommend this service!
Automated Data Migration Service
Request a free run and watch how our tool works. You can check everything at no cost and watch how well we’ll manage your records.
You’re in Good Hands with Our Experts
Don’t be worried about the migration process. We always have our experts to reply to all of your questions and assist on the entire migration.