Migrating to Jira Service Management from Spiceworks
Jira Service Management gives several ways to shift your data from your Spiceworks into their system. But, the matter is that typically help desks don’t provide seamless methods to migrate your data. The reason is obvious, they’re going to lose you as their user. Support for data migration is frequently little, if not confusing. Fortunately, there are other approaches to complete the process smoother and faster.
Small Number of Import Methods
Jira Service Management provides limited methods for you to move your data from old help desk.
You may use JSON, CSV or Excel however the embedded migration tool doesn’t complete everything successfully.
You’ll still need an IT professional to assess the full transfer and babysit it right up until it’s complete.
No Professionally Qualified Team
The other possible option is using a native API of the particular ticketing platform. Although, don’t wait to see a enthusiastic IT professional that will oversee the entire process free of charge.
It’s not proposed by either help desks. Most likely, you will have to make use of your internal IT specialist.
However , even having one, there’s a possibility that even your expert isn’t skilled enough to handle data import.
Manual Data Transfer is Dangerous
As a last-ditch effort, you can try a by-hand import of your service desk records. Nevetheless, this is supposing you are capable and experienced enough to make your own scripts or code and then watch the complete process from the beginning to the end.
There’s a great possibility that you might corrupt your data. Making everything alone can be dangerous.
Making Data Migration Easier
Why waste time when you can make things easier. Migrating your records should be a child’s play. You have better things to do such as concentrating on maintaining the contentment and trust of your customers. Our team can provide you with such a chance.
Import from Spiceworks to Jira Service ManagementWe Ensure Your Satisfaction and More
We have helped thousands of companies migrate their records from their source customer service platforms to new ones. Our experiencing in data import reaches years of content users.
We’ll migrate every piece of records, conversations, tickets, and more with our automatic service. But stop, there’s more!
Our team of specialists strives to provide you with the following:
Go On With Operations Swiftly
Time is money and we understand that your team needs to be operational almost at once. With the help of our automated tool for Jira Service Management import, you can go back to your daily tasks or go on doing operations while the transition process is in progress.
Try Out all You Want
Shifting data may be overwhelming for the majority of entrepreneurs. To reduce your worries, our specialists have created a method for you to check the transition process as much as you wish. Watch how your data is moved and immediately spot any possible errors so that you can resolve them prior to the specific import process.
Effortless Data Migration to Jira Service Management
With our service, you don’t have to download software to begin the process. No scripting and no coding necessary, as well.
Precise Ticket Migration
Scattered tickets or missing data is a common fear during data import. Using our service, we guarantee to move all your records unharmed. Our application is tested and refined regularly before releasing it for use. We only want to supply you with the greatest experience while using our service.
The Reason Why You Can Trust our Tool
Guaranteed Security and Privacy
Your information will always be protected. We put a lot of effort into our work to provide you full privacy as you exploit our tool. Your data will only be used within the transition process.
Supported Import Process
We have enthusiastic personnel on standby to answer any questions you might have about our import service. They will also be online during the very transition process and can lead you if you encounter any kind of issues.
100% Data Integrity
Our programmers work hard round the clock to provide a migration service that will certainly preserve your records intact from start to finish. Always stay attached to see your data arrive at their target omitting info losses.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Automatic Jira Service Management Import Process
Preparation step
The main point in a successful import is preparation. Start this stage by going to Jira Service Management and setting up the needed custom fields and agent profiles. Don’t forget to turn off things such as triggers and automation rules as these can influence the migration process.
Bonding our tool to your Spiceworks
Log in to your Spiceworks ticketing system and generate the necessary credentials to help the migration wizard reach your profile and paste them into related fields.
Accessing Jira Service Management
Finalize the link with credentials to Jira Service Management as your target help desk. As a result, our tool sees where to migrate the tickets and the rest of the records.
Modify the Migration Process
You may modify the import process by choosing what type of records or tickets you have to move in the mapping stage. The data should correspond to the ticket fields you made during the preparing stage. Just pick what data you want to be put to which field and we’ll do the remaining.
Try Trial Migration
To let ease your mind, you can run trial tests to check how your records are moved. The demo will pass like the full migration and you will be able to look at a certain amount of your records in Jira Service Management without delays.
Commence the Import to Jira Service Management
Once you’re done with the mapping and demo runs, it’s high time to begin the full migration. Pick a time period when your support team isn’t too busy and commence the migration.
Hear from our happy customers
Great tool and an amazing support team!! We had a huge migration (100k+ issues) and everything went smoothly. Awesome job guys!
The automation element was spot on. The migration took around 6 hours but I just had to eyeball it every now and again.
What a time saver! I would do it again if I ever needed to migrate from one help desk tool to another. I went from Freshdesk to JIRA Service Management. It's worth every penny as it saved me lots of time. I would recommend this service!
Automatic Data Migration Service
Ask for a free demonstration and see the working process of our service. You can check everything for free and see how well we will look after your data.
Your Data is in Good Hands with Our Expert Team
Don’t be worried about the migration process. We always have our expert team to answer all of your questions and assist on the full migration.