Importing to Jira Service Management from Spiceworks Cloud
Jira Service Management offers a few strategies to move your data from your Spiceworks Cloud into their system. Nevertheless, the problem is that typically help desks don’t offer hassle-free approaches to migrate your data. After all, they will lose you as their user. Assistance for data import is often limited, if not confusing. Thankfully, there are more ways to complete the process simpler and swifter.
Not a Lot of Import Strategies
Jira Service Management has few means for you to transfer your data from former help desk.
You may make use of JSON, CSV or Excel but the embedded migration tool doesn’t complete everything successfully.
You’ll still need an IT expert to look at the full import process and babysit it until it’s ended.
Lack of Professionally Qualified Team
One more available method is using a internal API of the particular ticketing platform. However, don’t expect to see a enthusiastic IT expert that will oversee the entire process for free.
It’s not available from either customer service platforms. Most likely, you will have to take advantage of your company’s IT specialist.
However , even having one, there’s a risk that even your specialist isn’t skilled enough to cope with data migration.
Manual Data Import is More Risky
As a final resort, you can try doing a by-hand migration of your service desk data. However, this is supposing you are able and well-versed to make your own scripts or code and then watch the complete process from start to finish.
There’s a high possibility that you might damage your record structure. Managing things only by yourself is risky.
How to make Data Migration Seamless
You don’t have to lose efforts when you can make things easier. Moving your records should be a child’s play. You have more important tasks such as focusing on maintaining the delight and trust of your customers. We can help you with that.
Import from Spiceworks Cloud to Jira Service ManagementOur Team Guarantees Your Satisfaction and More
We have helped numbers of of businesses move their records out of their old customer service platforms to new ones. Our expertise in data migration reaches years of loyal users.
We’ll move every piece of records, conversations, tickets, and more with our automated service. But stop, there’s a lot more!
Our team of experts breaks sweat to ensure you of the following:
Resume Everyday Work As Soon As Possible
Saving time is important and we realize that your business needs to return to being active immediately. With the help of our automated service for Jira Service Management import, you can proceed daily tasks or keep on doing transactions while the migration process is in progress.
Test all You Want
Migrating data may be scary for the majority of people. To alleviate your worries, our professionals have made a method for you to try out the transition process as many times as you want. Take a look at how your data is moved and instantly spot any obstacles so you can straighten them out before the specific migration.
Painless Data Migration to Jira Service Management
With our service, there’s no need to download any programs to begin the process. No scripting and no coding necessary, too.
No Data Loss Ticket Migration
Garbled tickets or lost data is a typical concern during data migration. Using our service, we guarantee to transfer all your records untouched. Our application is tested and updated on a regular basis prior to launching it for use. We only want to give you the most pleasant experience while using our tool.
Why Trust our Tool
The Promise of Security and Privacy
Your data will always be secure. We put a lot of effort into our work to offer you full privacy while you use our tool. Your records will only be accessed within the import process.
Guided Import Process
We have dedicated support representatives always ready to reply to any questions you might have about our data transition service. They will also be online throughout the very process and can steer you if you encounter any troubles.
Complete Data Integrity
Our developers strive 24/7 to guarantee a migration service that will keep your records untouched from the beginning to the end. Always stay attached and view your data arrive at their aim with no info losses.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Automated Jira Service Management Import Process
Preparation phase
The key to a successful data transition is preparing. Begin this stage by accessing Jira Service Management and creating the needed custom fields and agent profiles. Remember to turn off things such as triggers and automation rules as these will interrrupt the migration process.
Connecting our tool to your Spiceworks Cloud
Go to your Spiceworks Cloud ticketing system and save the required credentials to help our tool reach your profile and put them down in corresponding fields.
Linking to Jira Service Management
Complete the link with access info to Jira Service Management as your target ticketing software system. This way, our tool sees where to transfer the tickets and remaining records.
Customize the Migration Process
You can change the migration process by picking what type of data or tickets you want to move in the mapping phase. The records should correspond to the ticket fields you made during the preparation phase. Simply pick what records you need to be placed to which field and we’ll do the rest.
Run a Free Demo
To help you relieve your worries, you can set up demo migration to check how your data is transferred. The demo will pass just like the real thing and you will be able to examine a certain amount of your data in Jira Service Management right away.
Start the Data Transfer to Jira Service Management
As soon as you’re ready with the mapping and demo runs, it’s time to begin the full migration. Choose a time when your support team isn’t too busy and commence the process.
Hear from our satisfied clients
Great tool and an amazing support team!! We had a huge migration (100k+ issues) and everything went smoothly. Awesome job guys!
The automation element was spot on. The migration took around 6 hours but I just had to eyeball it every now and again.
What a time saver! I would do it again if I ever needed to migrate from one help desk tool to another. I went from Freshdesk to JIRA Service Management. It's worth every penny as it saved me lots of time. I would recommend this service!
Automatic Data Migration Service
Request a free demonstration and understand the effectiveness of our service. You can check everything free of charge and learn how well we will manage your data.
You’re in Good Hands with Our Specialists
Don’t be scared of the transition process. We always have our specialists to reply to all of your questions and help you with the entire migration.