Importing to Jira Service Management from Lansweeper

Jira Service Management offers a couple of methods to migrate your data from your Lansweeper right to their system. Yet, the issue is that usually help desks don’t provide hassle-free ways to transfer your data. The reason is obvious, they’re going to lose you as their user. Help for data import is frequently little, if not puzzling. Fortunately, there are other approaches to do everything smoother and swifter.

More details
Limited Import Options

Not a Lot of Import Alternatives

Jira Service Management has a small number of ways for you to migrate your records from current service desk.

You may tak the advantage of JSON, CSV or Excel however the native import tool doesn’t make the most out of it.

You’ll still need an IT expert to assess the full migration and control it right up until it’s ended.

Lack of Professionally Qualified Team

Another viable option is utilizing a unique API of the help desk. Though, don’t wait to see a dedicated IT specialist that will inspect the entire process free of charge.

It’s not proposed by either service desks. Most likely, you will need to take advantage of your company’s IT specialist.

Nevertheless , even having one, there’s a chance that even your expert isn’t experienced enough to manage the data transfer.

Requires Professional IT Team
Manual Import Drawbacks

Manual Data Migration is not Risk-Free

As a final resort, you can attempt to do a manual import of your service desk data. Although, this is assuming you are ready and experienced enough to make your own scripts or coding and then control the complete process from start to finish.

There’s a great possibility that you might alter your record structure. Making everything only by yourself is risky.

How to make Data Migration Simpler

There’s no reason to throw out you time when you can simplify things. Importing your data should be as easy as counting your fingers. You have more significant job to do such as concentrating on retaining the satisfaction and trust of your customers. We can provide you with such a chance.

Import from Lansweeper to Jira Service Management

Our Team Guarantees Your Satisfaction and More

We have helped numerous of organizations migrate their records off their former customer service platforms to new ones. Our work in data import spans years of satisfied clients.

We’ll move every bit of data, conversations, tickets, and more with the help of our automated tool. But wait, there’s even more!

Our team of professionals pushes for to provide you with these:

Resume Daily Business Without Delays

Time is valuable and we know that your organization has to get back to work as soon as possible. With our automated tool for Jira Service Management import, you can resume duties or move on doing operations while the transition process is in progress.

Test all You Want

Migrating data can be frustrating for the majority of business owners. To relieve your anxiety, our specialists have created options for you to test the import process as many times as you wish. Watch how your data is moved and promptly notice any obstacles so that you can straighten them out prior to the specific transfer.

Painless Data Migration to Jira Service Management

With our tool, you don’t need to download any application to start the process. No scripting and no coding required, also.

No Data Loss Ticket Migration

Garbled tickets or absent data is a usual fear while data transfer. With our service, we guarantee to move all your records intact. Our device is tested and refined regularly before introducing it for use. We just want to supply you with the most pleasant experience while using our service.

Why Trust our Service

The Promise of Security and Confidentiality

Your data will always be protected. We extend ourselves to provide you full privacy while you work with our tool. Your private information will only be used during the migration process.

Guided Import Process

We have dedicated team determined to answer any queries you might have about our migration tool. They will also be online during the very process and can guide you if you come across any troubles.

Complete Data Integrity

Our developers strain day and night to provide a migration service that will maintain your records intergral from start to finish. Always stay connected and watch your data arrive at their aim omitting info losses.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

The Automated Jira Service Management Import Process

Step

Preparation phase

The key to a successful data migration is getting ready. Start this stage by accessing Jira Service Management and making the necessary custom fields and agent profiles. Don’t forget to disable items such as triggers and automation rules as these can influence the migration process.

Step

Connecting our tool to your Lansweeper

Go to your Lansweeper ticketing system and copy the necessary credentials to let our tool access your data and input them to related fields.

Step

Linking to Jira Service Management

Complete the link with login info provided by Jira Service Management as your future customer service platform. Only this way, our tool knows where to migrate the tickets and the rest of the records.

Step

Customize the Migration Process

You can fine-tune the transition process by choosing what kind of data or tickets you need to transition in the mapping step. The data should match the ticket fields you created during the prep phase. Just pick what records you need to be placed to which field and we’ll do the rest.

Step

Run a Demo Migration

To help you calm down, you can start trial tests to see how your data is migrated. The demo will run in a way like the full migration and you will be able to check limited number of your data in Jira Service Management right away.

Step

Start the Migration to Jira Service Management

The moment you’re done with the mapping and demo runs, it’s time to start the process. Find a time period when your support team isn’t handling too many requests and begin the import.

Hear from our satisfied buyers

Automated Import Tool

Ask for a free demo and watch how our tool works. You can test everything at no cost and see how well we will care for your data.

Use our automated migration tool today!

You’re in Good Hands with Our Professionals

Don’t be scared of the import process. We always have our professionals to answer all of your questions and help you with the whole migration.

Ask us for a price estimation now!