Importing to Jira Service Management from Jitbit HelpDesk
Jira Service Management offers a few options to shift your data from your Jitbit HelpDesk into their system. Yet, the matter is that generally help desks don’t provide hassle-free approaches to transfer your data. It’s easy to explain, they’re going to lose you as their user. Help for data migration is frequently little, or even confusing. Fortunately, there are more ways to make things smoother and quicker.
Small Number of Import Options
Jira Service Management provides few options for you to move your data from current help desk.
You can use JSON, CSV or Excel however the native migration tool doesn’t make the most out of it.
You’ll still need an IT specialist to assess the full migration and babysit it right up until it’s complete.
No Professionally Qualified Team
One more possible option is using a unique API of the particular customer service desk. Although, don’t wait to see a dedicated IT expert that will inspect the entire process at no cost.
It’s not offered by either customer service platforms. Most likely, you will have to exploit your internal IT team.
However , even having one, there is a possibility that even your specialist isn’t trained enough to manage the data transition.
Manual Data Transfer is Dangerous
As a last-ditch effort, you can try doing a manual import of your help desk data. Nevetheless, this is presuming you are capable and experienced enough to make your own scripts or code and then control the complete process from start to finish.
There’s a great possibility that you might alter your data. Making everything alone is unsafe.
Making Data Migration Easier
You don’t have to waste time when you can make things easier. Importing your records should be a piece of cake. You have better things to do such as concentrating on retaining the delight and trust of your customers. We can provide you with such a chance.
Import from Jitbit HelpDesk to Jira Service ManagementWe Ensure Your Satisfaction and More
We have helped numbers of of companies migrate their data off their source service desk to new ones. Our experiencing in data import spans years of loyal clients.
We’ll migrate every bit of records, conversations, tickets, and more with our automated service. But hold on, there’s more!
Our team of experts goes the extra mile to provide you with the following:
Go On With Everyday Work Swiftly
Saving time is important and we understand that your team needs to get back to work almost at once. Using our automated service for Jira Service Management import, you can proceed duties or continue doing arrangements while the transition process is in progress.
Test all You Want
Shifting data can be frustrating for most companies. To reduce your fears, our professionals have made options for you to try out the import process as much as you need. See how your data is moved and promptly spot any pitfalls so that you can fix them prior to the very import process.
Effortless Data Migration to Jira Service Management
With our tool, you don’t need to install any application to begin the process. No scripting and no coding needed, as well.
No Data Loss Ticket Migration
Garbled tickets or lost data is a common fear during data transfer. Using our tool, we guarantee to move all your records untouched. Our device is tested and improved regularly prior to introducing it for use. We only want to supply you with the greatest experience while working with our service.
Why Trust our Service
The Promise of Security and Confidentiality
Your information will always be protected. We extend ourselves to provide you maximum privacy while you exploit our service. Your data will only be used during the import process.
Supported Import Process
We have enthusiastic support representatives on standby to answer any questions you might have about our migration service. They’re also online throughout the very process and can steer you if you come across any kind of problems.
Complete Data Integrity
Our developers strive round the clock to provide a migration tool that will preserve your data intact from the beginning to the end. Always stay connected to see your data arrive at their destination omitting info losses.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Automated Jira Service Management Import Process
Preparation step
The main point in a successful data transition is preparation. Start this phase by accessing Jira Service Management and setting up the required custom fields and agent profiles. Remember to disable things such as triggers and automation rules as these are possible to interfere with the migration process.
Bonding our tool to your Jitbit HelpDesk
Log in to your Jitbit HelpDesk ticketing system and generate the necessary credentials to help our tool reach your records and paste them into related fields.
Accessing Jira Service Management
Finalize the link with credentials to Jira Service Management as your target customer service platform. As a result, our tool understands where to transfer the tickets and the rest of the records.
Modify the Migration Process
You may modify the import process by choosing what type of data or tickets you have to transfer in the mapping stage. The records should match the ticket fields you made during the very first phase. Just pick what data you need to be put to which field and we’ll make the rest work out.
Try Free Demo
To help you relieve your worries, you can run trial tests to check how your data is moved. The demo will go on like the full migration and you will be able to examine a limited number of your records in Jira Service Management immediately.
Commence the Data Transfer to Jira Service Management
Once you’re done with the mapping and trial tests, it’s time to begin the full process. Pick a time period when your support team isn’t too busy and begin the transfer.
Hear from our satisfied clients
Great tool and an amazing support team!! We had a huge migration (100k+ issues) and everything went smoothly. Awesome job guys!
The automation element was spot on. The migration took around 6 hours but I just had to eyeball it every now and again.
What a time saver! I would do it again if I ever needed to migrate from one help desk tool to another. I went from Freshdesk to JIRA Service Management. It's worth every penny as it saved me lots of time. I would recommend this service!
Automated Data Migration Service
Ask for a free demonstration and watch the effectiveness of our tool. You can try out everything for free and watch how well we will look after your data.
You’re in Good Hands with Our Experts
Don’t be worried about the transition process. We always have our experts to answer all your questions and help you with the full process.