Migrating to Jira Service Management from HappyFox
Jira Service Management gives a few strategies to move your data from your HappyFox right to their system. But, the matter is that usually help desks don’t provide hassle-free ways to move your tickets. It’s easy to explain, they will lose you as their client. Support for data migration is often little, or even misleading. Luckily, there are more methods to make things smoother and quicker.
Few Migration Strategies
Jira Service Management offers few means for you to transfer your records from old customer service platform.
You can make use of JSON, CSV or Excel however the internal import tool doesn’t work the best of it.
You’ll still lack an IT specialist to look at the complete transfer and keep the eye on it until it’s complete.
Absence of Professionally Qualified Team
One more viable option is utilizing a native API of the particular help desk. However, don’t wait to see a devoted IT specialist that will overlook the complete process at no cost.
It’s not available from either help desks. Most probably, you will exploit your internal IT team.
Yet , even having one, there is a possibility that even your professional isn’t trained enough to manage the data transfer.
By-hand Data Migration is More Risky
At last, you can try doing a by-hand import of your help desk data. Nevetheless, this is assuming you are able and experienced enough to make your own scripts or coding and then watch the full process from start to finish.
There’s a high probability that you might corrupt your data. Managing things alone is risky.
Steps to make Jira Service Management Import Simpler
You don’t have to throw out you time when you can simplify things. Migrating your records should be as easy as pie. You have more important tasks such as concentrating on preserving the satisfaction and trust of your users. We can help you with that.
Import from HappyFox to Jira Service ManagementWe Guarantee Your Satisfaction and More
We have helped numbers of of organizations migrate their data from their source help desk to new ones. Our expertise in data import is extended to years of satisfied customers.
We’ll shift each piece of records, conversations, tickets, and more with the help of our automated service. But wait, there’s a lot more!
Our team of experts breaks sweat to provide you with these:
Continue Everyday Work Without Delays
Saving time is important and we know that your business has to be operational almost at once. With our automated tool for Jira Service Management import, you can resume business or go on doing arrangements while the migration process is running.
Try Out Beforehand
Transferring records may be scary for most people. To reduce your fears, our professionals have created an alternative for you to test the migration process as much as you need. Take a look at how your data is migrated and immediately detect any pitfalls so that you can straighten them out prior to the very import process.
Pain-free Data Import to Jira Service Management
With the help of our service, you don’t have to install software to get started on the process. No scripting and no coding required, too.
Precise Ticket Import
Scattered tickets or lost data is a usual fear while data import. Using our tool, we guarantee to move all your records intact. Our tool is examined and improved on a regular basis before releasing it for use. We simply want to give you the greatest experience while working with our service.
The Reason Why You Can Rely On our Tool
Guaranteed Safety and Privacy
Your records will always be guarded. We put a lot of effort into our work to provide you maximum privacy while you exploit our service. Your records will only be used throughout the migration process.
Assisted Migration Process
We have devoted support representatives determined to answer any queries you might have about our import service. They’re also online during the very process and can guide you if you encounter any kind of problems.
100% Data Conformity
Our programmers strive day and night to provide a migration tool that will preserve your data untouched from start to finish. Always stay linked and see your data get to their destination with no data missing.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Automatic Process of Migration to Jira Service Management
Preparation stage
The esssence of a successful data transition is getting ready. Start this phase by accessing Jira Service Management and setting up the necessary custom fields and agent profiles. Don’t forget to deactivate items such as triggers and automation rules mainly because they are possible to interrrupt the data transition process.
Linking our tool to your HappyFox
Sign in to your HappyFox help desk and copy the necessary credentials to let our tool obtain your data and put them down in related fields.
Connecting to Jira Service Management
Settle the connection with login info to Jira Service Management as your future help desk. As a result, our tool knows where to transfer the tickets and the rest of the records.
Personalize the Migration Process
You are able to tweak the transition process by choosing what kind of data or tickets you have to transfer in the mapping phase. The data should suit the ticket fields you created during the preparing phase. Simply determine which data you need to be put to which field and we’ll do the rest.
Set up Free Demo
To let you relieve your worries, you can start trial tests to see how your data is moved. The demo will run just like the full migration and you will be able to check part of your records in Jira Service Management immediately.
Begin the Data Transfer to Jira Service Management
The moment you’re done with the mapping and trial tests, it’s time to get started on the process. Choose a time period when your support team isn’t dealing with too many problems and start the migration.
Hear from our happy clients
Great tool and an amazing support team!! We had a huge migration (100k+ issues) and everything went smoothly. Awesome job guys!
The automation element was spot on. The migration took around 6 hours but I just had to eyeball it every now and again.
What a time saver! I would do it again if I ever needed to migrate from one help desk tool to another. I went from Freshdesk to JIRA Service Management. It's worth every penny as it saved me lots of time. I would recommend this service!
Automatic Data Migration Service
Ask for a free demo and see the effectiveness of our service. You can test everything free of charge and examine how well we will take care of your data.
Your Data is Safe with Our Specialists
Don’t be afraid of the transition process. We always have our specialists to answer all your questions and help you with the full process.