Switching to Jira Service Management from Halo PSA
Jira Service Management has a couple of methods to transfer your data from your Halo PSA right to their system. Nevertheless, the issue is that typically service desk vendors don’t have simple methods to move your records. The reason is obvious, they’re going to lose you as their user. Help for data migration is frequently limited, if not puzzling. Thankfully, there are other methods to complete the process easier and quicker.
Small Number of Import Alternatives
Jira Service Management provides a small number of ways for you to import your records from former service desk.
You may tak the advantage of JSON, CSV or Excel yet the embedded migration tool doesn’t work the best of it.
You’ll still require an IT team to assess the full migration and keep the eye on it right up until it’s complete.
No Professionally Qualified Team
Another viable approach is utilizing a internal API of the ticketing platform. Though, don’t hope for seeing a enthusiastic IT professional that will overlook the whole process free of charge.
It’s not offered by either help desks. Most likely, you will exploit your internal IT specialist.
Nevertheless , even having one, there’s a possibility that even your professional isn’t skilled enough to cope with data transfer.
Manual Data Migration has More Risks
As a last-ditch effort, you can attempt to do a manual transition of your service desk records. Although, this is supposing you are ready and have plenty of expertise to write your own scripts or code and then observe the whole process from the beginning to the end.
There’s a great possibility that you might alter your data. Making everything alone is unsafe.
Making Data Migration Simpler
There’s no reason to throw out you tima and efforts when you can simplify things. Moving your data should be a child’s play. You have more significant job to do such as dwell on maintaining the contentment and loyalty of your clients. Our team can provide you with such a chance.
Import from Halo PSA to Jira Service ManagementWe Ensure Your Satisfaction and More
We have helped numerous of organizations shift their records out of their former customer service platforms to new ones. Our work in data transition reaches years of content customers.
We’ll migrate every bit of data, conversations, tickets, and more with the help of our automatic tool. But stop, there’s even more!
Our team of professionals pushes for to deliver you these:
Go On With Daily Business Without Delays
Time is valuable and we know that your company has to return to being active as soon as possible. With the help of our automatic tool for importing to Jira Service Management, you can go back to your business or keep on doing operations while the transition process is in progress.
Try Out all You Want
Shifting data can be overwhelming for the majority of companies. To relieve your worries, our developers have created a method for you to check the migration process as many times as you wish. See how your data is moved and promptly detect any pitfalls so you can fix them before the specific import process.
Effortless Data Migration to Jira Service Management
With our tool, it’s not required to download any programs to start the process. No scripting and no coding necessary, also.
Precise Ticket Migration
Corrupted tickets or absent data is a usual bother while data migration. With our service, we ensure you to migrate all your data unharmed. Our tool is checked and refined regularly before introducing it for use. We simply want to supply you with the greatest experience while using our tool.
The Reason Why You Can Trust our Service
Guaranteed Security and Confidentiality
Your information will always be secure. We extend ourselves to guarantee you full privacy as you work with our tool. Your private information will only be approached within the transition process.
Supported Import Process
We have enthusiastic team determined to resolve any queries you might have about our data transition tool. They will also be supportive during the very migration and can lead you if you experience any challenges.
Total Data Integrity
Our programmers strain day and night to maintain a migration service that will certainly maintain your records intergral from start to finish. Always stay attached and view your records reach their finish point omitting info losses.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Automatic Jira Service Management Import Process
Preparation step
The main point in a successful data migration is getting ready. Open this stage by signing into Jira Service Management and making the needed custom fields and agent accounts. Don’t forget to turn off things like triggers and automation rules as they can interfere with the migration process.
Bonding our tool to your Halo PSA
Log in to your Halo PSA ticketing system and copy the needed credentials to let the migration wizard access your profile and input them to appropriate fields.
Accessing Jira Service Management
Finalize the link with login info provided by Jira Service Management as your future ticketing software system. Only this way, our tool sees where to shift the tickets and other data.
Modify the Migration Process
You may adjust the transition process by selecting what kind of records or tickets you need to move in the mapping step. The data should correspond to the ticket fields you made throughout the preparation stage. Just pick what data you need to be put to which field and we’ll make the rest work out.
Try Demo Migration
To let you calm down, you can start free trial to see how your records are migrated. The demo will pass in a way like the original process and you may look at a part of your data in Jira Service Management straight away.
Commence the Migration to Jira Service Management
The moment you’re finished with the mapping and demo runs, it’s high time to start the full migration. Find a time frame when your support department isn’t too busy and start the process.
Hear from our happy buyers
Great tool and an amazing support team!! We had a huge migration (100k+ issues) and everything went smoothly. Awesome job guys!
The automation element was spot on. The migration took around 6 hours but I just had to eyeball it every now and again.
What a time saver! I would do it again if I ever needed to migrate from one help desk tool to another. I went from Freshdesk to JIRA Service Management. It's worth every penny as it saved me lots of time. I would recommend this service!
Automated Migration Tool
Order a free demo and understand how our tool performs. You can check everything at no cost and see how well we’ll manage your records.
Your Data is in Good Hands with Our Professionals
Don’t be worried about the import process. We always have our professionals to respond to all of your questions and assist on the whole migration.