Importing to Jira Service Management from Dynamics 365
Jira Service Management offers a few strategies to shift your data from your Dynamics 365 straight into their system. Nevertheless, the matter is that generally service desk vendors don’t provide effortless methods to transfer your data. After all, they will lose you as their customer. Support for data import is frequently little, if not puzzling. Thankfully, there are more approaches to do everything smoother and quicker.
Few Migration Strategies
Jira Service Management offers few means for you to move your tickets from former help desk.
You may make use of JSON, CSV or Excel however the native import tool doesn’t make the most out of it.
You’ll still need an IT specialist to look at the whole transfer and control it right up until it’s finished.
Absence of Professionally Qualified Team
One more viable method is making the use of a internal API of the particular customer service desk. However, don’t wait to see a dedicated IT professional that will inspect the entire process for free.
It’s not provided by either customer service platforms. Most likely, you will need to exploit your own IT profesional.
Nevertheless , even having one, there is a risk that even your expert isn’t experienced enough to cope with data transfer.
By-hand Data Migration is Dangerous
At last, you can try doing a by-hand migration of your service desk data. Nevetheless, this is presuming you are able and experienced enough to write your own scripts or coding and then control the complete process from start to finish.
There’s a high chance that you might corrupt your record structure. Making everything on your own is unsafe.
Steps to make Jira Service Management Import Simpler
You don’t have to throw out you efforts when you can deal with this in a simple way. Moving your records should be a piece of cake. You have more important tasks such as concentrating on retaining the contentment and trust of your customers. We can help you with that.
Import from Dynamics 365 to Jira Service ManagementWe Guarantee Your Satisfaction and More
We have helped numbers of of organizations move their records out of their source customer service platforms to new ones. Our expertise in data import spans years of content clients.
We’ll shift each piece of records, conversations, tickets, and more using our automated service. But hold on, there’s a lot more!
Our team of experts breaks sweat to ensure you of the next:
Continue Everyday Work Without Delays
Saving time is important and we know that your team must return to being active almost at once. Using our automatic service for migrating to Jira Service Management, you can go back to your duties or go on doing transactions while the migration process is ongoing.
Test Beforehand
Transferring records may be frightening for the majority of entrepreneurs. To reduce your anxiety, our developers have made options for you to check the import process as much as you want. Observe how your data is transferred and immediately notice any pitfalls so that you can fix them before the very migration.
Pain-free Data Import to Jira Service Management
With the help of our service, there’s no need to download any programs to begin the process. No scripting and no coding needed, too.
No Data Loss Ticket Import
Garbled tickets or lost data is a usual concern throughout data migration. Using our service, we ensure you to move all your data unharmed. Our device is tested and updated on a regular basis prior to releasing it for use. We just want to supply you with the best experience while using our tool.
Why Rely On our Tool
The Promise of Safety and Privacy
Your records will always be guarded. We put a lot of effort into our work to offer you full privacy while you exploit our tool. Your records will only be used during the transition process.
Assisted Migration Process
We have devoted support representatives determined to reply to any requests you might have about our data transition service. They will also be supportive throughout the very process and can lead you if you come across any kind of problems.
Complete Data Conformity
Our developers strive day and night to guarantee a migration service that will preserve your records untouched from the beginning to the end. Always stay connected and watch your data arrive at their destination with no information losses.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Automated Process of Migration to Jira Service Management
Preparation stage
The esssence of a successful data transition is getting ready. Begin this stage by logging into Jira Service Management and setting up the required custom fields and agent accounts. Remember to disable items such as triggers and automation rules as these will affect the importation process.
Linking our tool to your Dynamics 365
Sign in to your Dynamics 365 help desk and copy the required credentials to allow our tool reach your records and put them down in related fields.
Connecting to Jira Service Management
Settle the connection with login info to Jira Service Management as your new ticketing software system. As a result, our tool understands where to shift the tickets and the rest of the data.
Personalize the Migration Process
You are able to change the transition process by picking what sort of data or tickets you have to transition in the mapping phase. The records should match the ticket fields you created during the preparing phase. Simply set what records you need to be sorted to which field and we’ll make the rest work out.
Set up Free Demo
To help you relieve your worries, you can start demo migration to learn how your data is moved. The demo will go on just like the full migration and you may look at a limited number of your records in Jira Service Management immediately.
Begin the Data Transfer to Jira Service Management
The moment you’re ready with the mapping and demo runs, it’s time to begin the full process. Choose a time period when your support department isn’t dealing with too many problems and begin the migration.
Hear from our satisfied clients
Great tool and an amazing support team!! We had a huge migration (100k+ issues) and everything went smoothly. Awesome job guys!
The automation element was spot on. The migration took around 6 hours but I just had to eyeball it every now and again.
What a time saver! I would do it again if I ever needed to migrate from one help desk tool to another. I went from Freshdesk to JIRA Service Management. It's worth every penny as it saved me lots of time. I would recommend this service!
Automatic Data Migration Service
Request a free run and understand the effectiveness of our service. You can try out everything free of charge and watch how well we’ll care for your data.
You’re Safe with Our Specialists
Don’t be afraid of the transition process. We always have our specialists to reply to all of your questions and help you with the full migration.