Maximize your performance — Import data to Jira Service Management

Jira Service Management has become one of the best platforms for managing multiple teams. Be it outsourced or local project, Jira is the choice of many businesses, and for good reasons. It has all the bells and whistles of a modern CRM and a deep knowledge base that’ll help you accelerate your business operations.

Easy Export from Jira Service Management

Import your data to Jira now

While it’s difficult to switch to a new service desk platform, it’s a choice that will bring you lots of advantages in the future. Many companies struggle with outdated systems and find it hard to move to something more powerful as all of their operations are deeply rooted in their old help desk.

Here’s a mini service desk migration
guide to help you get started.

Step

Prior to making any transfers, analyze the export capabilities of your current service desk — This will help you prevent unwanted outcomes and allow a safe import to Jira or any other platform.

Step

Make multiple backups — You can never be too sure when it comes to importing data, exporting files, etc.

Step

Prevent information mismatch by using different formats — Export your data in different formats to ensure compatibility.

These are the small precaution steps that will safeguard your data no matter what operations you perform during your migration process.

You can automate the migration process

If you don’t have time to play with different setting and what to move to Jira effortlessly, you can always employ a special tool. Our team has been working a migration “swiss army knife” that will move all your data seamlessly. It packs a ton of features, some of the most prominent of which are:

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Proper Jira integration

The tool will scan and set up the platform so that no data will be lost during the migration process.

Adjusting Jira data

This function will allow you to adapt your currently existing setup to the new platform.

Fast and accurate transfers

Importing of data process won’t take hours and all your ticket information, conversations, and deadlines will be in their respective fields.

Multiple export/import options

You get to decide what data goes to your new platform.

Jira importer

This function allows you to move data to Jira through an API, which is a lot faster than Jira import through an .XML or .CSV file.

Import from Jira

Lastly, our tool allows you to import data from Jira. The reason why this function is present is that some users want to go back to their old solutions after testing Jira.

Here's Why You Need to Switch to Jira Service Management

Leverage the power of flexibility with Jira

Jira was built by developers for developers. It incorporates every aspect of Agile in its user interface and allows for dynamic changes. Scrum masters praise the platform for its ability to adjust sprints, tickets, agents, while system administrators enjoy the easy Jira integration process.

Another important aspect of Jira is the fact that its intuitive interface allows new users to adapt to it fast. It does not have a list of complicated options, nor does it require special knowledge to use it. These characteristics allow business owners to switch platforms without being worried that employees might not know how to use it.

Effective management for better productivity

Unlike other service desks, Jira gives managers a layer of extra options that cannot be found elsewhere. From individual performance trackers to burnout rates, it gives managers a clear picture of what’s going on in the team and what you should do to assess these issues. Specialized charts will allow you to detect what hinders performance, as well as identify what threats it might pose to your business.

Why is Jira so popular among entrepreneurs?

There are many reasons why Jira is so popular among startups, yet, the most prominent one is that is perhaps the most up-to-date platform. It has a plethora of different options, tools, charts, etc. It was designed with users in mind and it is one of the easiest platforms to master.

Aside from being user-friendly, it's inexpensive. For only $10 a month, business owners get access to relevant data, clear performance matrixes, and plenty of storage. It has proven its worth many times and it is not only reliable but flexible no matter what kind of activities your business does.

Why certain companies still use old service desks?

The reason why many companies haven’t moved to a new platform is that the migration process entails a lot of work and it does not always pay off. Yes, migration can be tough as you need to take into consideration multiple things.

Many experience difficulties when it comes to importing data because older platforms are outdated and they often lack certain options. Another issue is that the import process is time-consuming. Businesses that work in an outreach environment depend on immediate responses and can’t afford to work a day without a proper service desk system in place.

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